Getting Started

What are AI-powered presets and why are they different?

AI Adaptive Presets are one of Adobe's latest additions to Lightroom & Photoshop. They are powered by AI, and they will adapt to each image. They intelligently detect and mask image attributes and apply settings precisely to different zones like Subject, Sky, Background, or People (Eyes, Lips, Teeth, Hair, Skin, Clothes, etc.) You can sync the edits across entire image sets, and the presets automatically compute appropriate masking for each individual photo.

How do I use AI-Powered Presets?

AI Presets function similarly to traditional presets, allowing you to apply them with a single click. Once applied, an AI Preset will automatically incorporate masks to fine-tune specific aspects of your image. These masks are accessible in the mask panel and can be further customized to align with your individual preferences.

Can I use AI Presets with my version of Lightroom or Photoshop?

Our AI Presets are compatible with Lightroom Classic version 12.0 or later, Lightroom CC 6.0 or later, and Photoshop 24.0+ with Camera Raw 15.0+. Make sure your software is up-to-date for optimal compatibility.

How do I know if I'm using Lightroom Classic or Lightroom CC?

One way to differentiate is by the location of your preset panel. In Lightroom Classic, the preset panel is on the left side, while in Lightroom CC, it's on the right side.

How do I install the presets?

Installation instructions are included in the PDF guide provided with your download. Generally, you'll need to unzip the downloaded file and then import the XMP presets using the Presets panel in Lightroom or Adobe Camera Raw for Photoshop. For detailed instructions, refer to the included guide.

How do I adjust the strength of the presets?

After applying a preset, you can use the preset strength slider to adjust the intensity of the effect according to your preferences.

Can I use AI Presets on my phone or tablet?

Absolutely!

Android users - Our AI Presets are available in XMP format, which can be easily imported directly into the Premium Lightroom app on any Android device.

iOS and iPad users - You can sync AI Presets with the Lightroom Mobile App by utilizing Lightroom (CC) for desktop. Once you've installed the presets on your desktop version of Lightroom CC, they should seamlessly sync to your Lightroom Mobile App, provided that you're logged in with the same Adobe account on both platforms.

Can I use the AI presets for commercial work?

Yes, you are free to use our presets for both personal and commercial work. However, you cannot resell or distribute the presets themselves.

How and when will i receive my presets?

As soon as your payment is complete, your digital files will be at your fingertips!

Look out for the "Access Digital Content" link on your order confirmation page. Additionally, all customers will receive a download email immediately following purchase.

Billing

Is this a one time payment or is this a subscription?

All purchases from AI Preset Lab are a one time payment with unlimited use.

Are updates included with my purchase?

Yes, you'll receive free lifetime updates for the presets you've purchased.

Do you accept refunds?

At AI Preset Lab, we do not facilitate refunds, exchanges, or returns once the files have been accessed and downloaded. Situations that meet a certain criteria such as duplicate orders will be granted a refund.

If you're interested in experiencing your own images edited with AI Preset Lab, kindly reach out to us at support@aipresetlab.com. We'd be delighted to perform guest edits for you! Our team is dedicated to assisting you in maximizing the potential of our presets.

Troubleshooting

I was charged but didn't get a download email?

Occasionally, the download email might end up in your promotions or spam folders instead of your main inbox. We recommend checking both of these folders. If you've already done so and still haven't found the email, there's a possibility of a typo in your email address during the purchase. If needed, please contact us at support@aipresetlab.com and our team will be glad to assist in locating your order email for you.

What if I lost my download email?

If you cannot locate your download email you can contact us at support@aipresetlab.com and we would be more than happy to resend your email with your product download at any time.

Some presets look too strong on my photos, what's going on?

Sometimes AI presets appear a tad strong on particular images, such as backlit photos. You can tailor the intensity of your AI preset using the amount slider after applying the preset. Adjusting the strength allows you to attain the precise look you're aiming for.

Can't find what you're looking for?

Please email us at support@aipresetlab.com and our Customer Support team will get back to you as soon as possible. Be sure to include your order number (if you have one).